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Frequently Asked Questions

Ordering and Payments

  1. What payment methods do you accept?

    We accept Bank Transfer, we also support Cash on Delivery payments for a secure and convenient checkout experience.

  2. How do I change or cancel my order?

    To make changes or cancel your order, please contact our customer support team within 24 hours of placing the order. Unfortunately, we cannot modify or cancel orders that have already been shipped.

  3. Can I modify my shipping address after placing an order?

    To ensure timely delivery, we process orders quickly. Please contact our customer support team immediately if you need to modify your shipping address. Changes cannot be made once the order has been shipped.

  1. How can I track my order?

    Once your order is shipped, you will receive a confirmation email and message on your given contact number with a tracking number and a link to track your package. Alternatively, you can log in to your account and navigate to the "Order History" section to track your order in real-time.

  2. Do you ship internationally?

    Sorry, this facility is currently not available.

  1. What is your return policy?

    We offer a hassle-free return policy within 07 days of delivery. Please visit our Returns & Exchanges page for detailed instructions on initiating a return and to check if your order qualifies.

  2. What is your return policy?

    We offer a hassle-free return policy within 07 days of delivery. Please visit our Returns & Exchanges page for detailed instructions on initiating a return and to check if your order qualifies.

  1. Are your products eco-friendly?

    We are committed to sustainability. Many of our products are eco-friendly, and we provide detailed product information on each item's page.

  2. Are your products covered by a warranty?

    Yes, most of our products come with a manufacturer's warranty. Warranty details can be found on the product page. If you encounter any issues, please contact our customer support, and we'll be happy to assist you.

  1. How can I contact customer support?

    For any inquiries or assistance, you can reach our customer support team through our Contact Us page. We strive to respond within 24 hours, Monday through Friday.